Confidence isn’t something you either have or you don’t — it comes from gaining knowledge through ongoing practice. Equip your sales teams with the confidence and communication skills to land the deal.
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Customer behavior is a mixed bag. No matter what they get, employees need to know how to handle every scenario.
Needing to disagree can be so difficult that people choose silence instead of speaking out. Learning how to successfully engage people and bring out points of agreement and disagreement is easy with Fluency Speak.
Old-school harassment trainings don’t work. To be effective, trainings have to address changes at the behavioral level.
