Level Up Your Communication Skills, Level Up Your Life
For Better or Worse, How Well You Speak Determines Your Success
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For Better or Worse, How Well You Speak Determines Your Success
In today’s world, brand crisis can emerge without warning. It’s critical that employees feel prepared to take on sensitive communication challenges.
Needing to disagree can be so difficult that people choose silence instead of speaking out. Learning how to successfully engage people and bring out points of agreement and disagreement is easy with Fluency Speak.
In this TED talk, Uri Hasson(Princeton Neuroscience Institute) pulls back the curtain on what happens in the brain of a person telling a story and in the brain of a person listening to the same story. He and his team have used fMRI to measure what happens when a person tells a story and what happens when a person listens to that same story.
Celeste Headlee offers 10 ways to have a better conversation.
Customer behavior is a mixed bag. No matter what they get, employees need to know how to handle every scenario.
Old-school harassment trainings don’t work. To be effective, trainings have to address changes at the behavioral level.